Pool - Picture of Kuta Central Park Hotel
Photo: Pool
From Review : Not the best of Kuta Central Park Hotel
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US$24
US$16
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+2
Staff tried to be helpful....the towels and sheets are old and grey...some sheets have holes and stains. Pool area was clean and entrnce lovely. Although rooms cleaned daily, I didn't think the area was very nice...but after going into Central Kuta and seeing other areas…
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Date of stay: October 2016
Response from Kuta Central P, Manajer Umum at Kuta Central Park Hotel
Responded 6 Aug 2017
Dear CJ-Orpington, Warmest Greeting from Kuta Central Park Hotel Thank you very much for taking your valuable time to write your feedback in regard to your recent stay experience in our hotel through Trip Advisor. We thank you for the given compliment in regards to staff. It was a great pleasure to read on your detailed review and it encourages to deliver better service and product to increase the positive guest experience. Meanwhile we regret to hear the unpleasant experience upon your stay with us toward to linen provided which caused you felt uncomfortable in the room and we have taken serious note and passed to each Department Head concerned. And kindly be informed that we have some improvements in our facilities as well as linen. We do hope to still have the opportunity to assist you again with our attentive service and therefore, it is always more than happy to receive every single valuable feedback from our guests including yourself which we always consider as constructive ideas to improve our quality and service. It will be a great pleasure to welcoming you back at Kuta Central Park Hotel in the next future. Best Regrads, Hendry General Manager
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