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Pool - Picture of Hard Rock Hotel Bali, Kuta

Photo: Pool

From Review : Holiday with a baby of Hard Rock Hotel Bali
Holiday with a baby
Pas mal
Amazing pool
Arriving at the pool
My second stay at the Hard Rock.
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Other Recent Reviews

Best holiday
August 2022
Kirsty S wrote a review Jan 2016
Kelmscott, Australia41 contributions4 helpful votes
The hotel is nice enough and staff friendly and efficient but staying there with a baby was difficult. The pool is huge and the sand beach sections really nice but the only access to the pool is via a very large set of stairs. We need to take the pram with us along with other
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Date of stay: January 2016
Response from GeneralManagerHRHB, Manager at Hard Rock Hotel Bali
Responded 17 Jan 2016
Dear Kirsty S, I would like to thank you for taking the time to write this review and for being our rock star on this trip. I really appreciate your comments about our staff and hotel and happy that you managed to enjoy your time here the best you can. I am sorry to hear about your inconveniences with the infant, however there are side entrances are available for strollers alike besides the stairs at the pool. It is a little distance from the main way but there is an access for you if you choose to use. Many of our guests uses it every now and then including wheelchair assistance. Traveling with an infant, it is advisable to get a Cabana, especially to protect your baby from the scorching heat this time of the year apart from just around the pool loungers. It's totally up to you what works best. We will be renewing many of our experiences and offers this year for all our rock stars and the overall vibe will be refreshed,. Should there be an opportunity for us to serve you again in the future please do let us know. We shall look forward to welcoming you back with us again. Best Andrew Hastie Executive Asst Manager
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