Greetings from Prama Sanur Beach, Bali! Dear Natalie4767, Thank you very much for taking time to share your stay experience on Tripadvisor. We are truly happy that you had a wonderful time with your family in our hotel! Your comment towards our property & service are really appreciated, it has been passed to our team. As a decades hotel, we try to keep up maintaining our facilities and improving our services by upgrading our major sites. It is a continuous redevelopment for our other room types. We are at the moment dressing up to serve our guests better by aiming an excellence services. Please do not hesitate to contact us for any further assistance and any arrangement for your next visit to Prama Sanur Beach. Thank you once again and we look forward to welcoming you back in the near future. Warm regards, Ira Kusumadewi Marketing Communication Manager