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Landscape - Picture of KajaNe Mua, Ubud

Photo: Landscape

From Review : Not a 5 star hotel of KajaNe Mua
Not a 5 star hotel
Good Location
Bedroom at kajane
                                                      baby bonus
Not a 5 star hotel
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ricco2012 wrote a review Aug 2016
Bari, Italy5 contributions3 helpful votes
We stayed at this hotel between 31.07-04.08.2016, in the room 402. The bathroom was not clean. The lock of our room's door was broken and we could not lock it. The first night we put a chair in front of it to keep the door shut. Next day they repaired it. Every morning starting
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Date of stay: August 2016
Response from KajaNe-Villa, Manager at KajaNe Mua
Responded 25 Aug 2016
Dear ricco2012, Warmest greeting from KAJANE MUA, Private Villa & Mansion. Many thanks for taking the time to write some notes down regarding your stay with us. We are sorry to read your stay did not meet your expectations on the bathroom cleanliness, Door lock doesn't work properly and noise coming from our staff. It is kind of trigger take an action soon and please rest assured we put every effort and action in place to improve our guests' satisfaction. Thank you so much for this notification and I hope we will have the opportunity to welcome you back in the near future. Best Regards, KajaNe
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