Dear Ms. Justine, Warmest greetings from Junjungan Ubud Hotel and Spa. Thank you so much for your chose our hotel as your accommodation to stay in Ubud Bali. We was very happy that you have lovely stay during your stay in our hotel. Glad to know that you love our service very much like free shuttle, staffs, rooms, restaurant etc. We just try to make all of our guest satisfy during their stay. Once again thank you so much for your stay and your time to write your feedback in this page. We are looking forward to have the pleasure to welcoming you back to Junjungan Ubud Hotel and Spa in the very near future. Best regards, Siwi and Junjungan Hotel team