Landscape - Picture of Ubud Heaven Sayan
Photo: Landscape
From Review : Not for couples with young kids. of Ubud Heaven Sayan
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Guests
US$138
US$142
US$119
eDreamsUS$138
FindHotelUS$120
Trip.comUS$151
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
+1
Hi guy's, this is a new and a nice getaway, the breakfast was excellent the room and pool was nice. The person who designed this layout of the Villa Mohoney didn't consider kids and some international hotel standards. The bathrooms have locks that need keys to open them, my…
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Date of stay: April 2016
Response from mutiarabali, Marketing Manager at Ubud Heaven Sayan
Responded 27 Apr 2016
Dear M A Thank you for taking time to write a review for us on TripAdvisor and thank you for the invaluable feedback you have provided us. I would like to apologize for the less than exceptional experience that you have had with our room and bathroom design as well as the stairs with no hand rail. We will bring up to our management supervisor for the future improvement. We do apologize to hear that your husband has experiencing a little inconvenience from the gutter cover. We will make sure it will be fixed as soon as possible. We will share your compliments with my colleagues so that they can take pride in their work and this will motivate them to strive for higher service standards. Once again dear M A, thank you for choosing Ubud Heaven Sayan as as your choice of accommodation, and enjoy the rest of your trip in Bali. Best Regards Management
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