YELLO Unyeel, Thank you for staying at YELLO Paskal Bandung and for taking the time to share your holiday experience following your recent stay with us. We are glad to know that overall you’ve had such a good time at our hotel, enjoying our Hotel facilities, product and our hospitality and that you were satisfied with the services rendered from our staff. and also thank you very much for your feedback, we have noted Floor felt dusty and taking the time for room service, we will definitely convey your feedback to our team and improve our quality to make sure it's not happen again in the future and we really apologize for the unpleasant experience may caused. We do hope that you will give us the opportunity to welcome you again in the near future with better quality of services and we look forward to welcoming you back and to enjoy another wonderful experience with us. Best Regards, Mulia Aji Operation Manager