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We booked this hotel because it has 2 comfy queen size beds and the location is good. Our room is spacious and has a fantastic pool view. We enjoyed the breakfast & the spa. We booked for 3 people but the toiletries are only for 2 and everyday we have to remind housekeeping to…
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Date of stay: October 2015
Response from GenMgrHilton, General Manager at Hilton Bandung
Responded 28 Dec 2015
Dear Spore Travel Girl, Thank you for taking time to share your feedback. Whilst you had an enjoyable stay, we have noted the inconsistency of the bathroom amenities and will follow this up with corrective re training - our apologies for this inconvenience. On your next visit, may we suggest booking through Hilton.com and as a HHonors member you will receive complimentary WIFI. We look forward to welcome you again soon. Regards Scott Wilson General Manager
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