Dear Mr/Mrs. NohanBRW Warm greetings from The Rinra, Thank you for selecting our hotel as a preference choice of your accommodation and thank you for sharing your memorable experience with us. We commit to always provide the best service toward our guests. We are really grateful for all of your kindly compliments regarding to the our room concept it’s unique. Your kindly suggestion for our service standard is a very much valuable contribution for us. Last but not least, we thank you for taking your precious time to write a review on TripAdvisor. We look forward to welcoming you back at The Rinra. We can assure that you will have much more experience in the near future. Sincerely yours, Jackie Lim General Manager