Dear Oobee_Baybee, Thank you for taking your time to review Four Points by Sheraton Manado in TripAdvisor. Whether you were traveling to Manado for business or pleasure, in today’s modern era, access to the internet helps us all stay connected to those who matter the most. There are countless reasons that reliable internet is expected and we sincerely apologize for any inconvenience your difficulties connecting may have caused. Providing the highest level of hospitality is always our number one priority and hearing we have fallen below that standard is something we will address immediately. We wish to have another opportunity to better our service whenever travels bring you back to Manado. Regards, Herinova General Manager