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Pool - Picture of The Haven Khao Lak

Photo: Pool

From Review : Great but not perfect of The Haven Khao Lak
Great but not perfect
Traumhafter Erholungsurlaub
Traumhafter Erholungsurlaub
Traumhafter Erholungsurlaub
Ein Märchen-Hotel
Ein Märchen-Hotel
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GoodDogRex wrote a review Oct 2019
Melbourne, Australia113 contributions56 helpful votes
We enjoyed an 8 night stay as part of a Luxury Escapes package which included daily massages and cocktails. The good stuff first. We stayed in a pool access room which was spacious, well maintained with jump off your balcony access to one of the amazing resort pools. The staff
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Date of stay: October 2019
Response from NathabholNuimuang, Front Office Manager at The Haven Khao Lak
Responded 29 Oct 2019
Dear GoodDogRex, Thank you for taking your time to share your experience during stayed at The Haven Khao Lak! Your feedback is a special gift for hotel to improve itself. Regarding the worn with holes towels, I have raised and shared with our Executive Housekeeping Manager in order to monthly check or lost and damaged PAR. We immediately removed the damaged some from our PAR store. For foods and drinks, I personally delivery your feedback to our Executive Chef and Food Beverages Manager what they can do to make our guest experience more comfortable. Once again, we are very appreciated your value feedback and we look forward to welcoming you back again. Regards, James Nuimuang
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