Dear Mr. imthejessicat, Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to DoubleTree by Hilton Phuket Banthai Resort. It’s lovely to hear of your positive experience while recently staying in our hotel. Please rest assured your comments will be shared with Khun Jessica. With respect the suggestions of socket s and USB ports, your feedback have been addressed with Operation Team so that we review our arrangements and take the necessary action to enhance our valued guest’s experience. Once again, thank you for staying with us and looking forward to welcoming you to the DoubleTree by Hilton Phuket Banthai Resort as our valued guest in the near future. Kind regards, Tim Tate General Manager DoubleTree by Hilton Phuket Banthai Resort Tim.Tate@hilton.com T +66 76 340 850