Dear Kai-86225, Thank you for staying with us and taking the time to share your comments. It was disappointing to hear about the chiller noise which is not our normal standard, and for some reason we fell short in this regard. I have taken the time to share these issues with our Chief Engineer as we view all comments in an extremely constructive manner. We do hope that we will have the opportunity to welcome you back again at some point in the near future. With warm regards, Janet Otieno Guest Relations Manager