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Landscape - Picture of The Cove Rotana Resort, Ras Al Khaimah

Photo: Landscape

From Review : Amazing setting, not a 5 star as advertised of The Cove Rotana Resort
Amazing setting, not a 5 star as advertised
Ein Sprung vom Strand entfernt
Awful. Never ever again
Worst hotel "staff" by Rotana
Schöner Strand mit - am Tage - türkisblauem Wasser
Bathroom floor after it had apparently been cleaned for us
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susan901 wrote a review Aug 2015
Dubai, United Arab Emirates83 contributions54 helpful votes
The setting is amazing, we stayed during August so super hot, even when comparing to Dubai. Despite the amazing setting we got a room with a view of a wall, see pics! One pool was slightly chilled the largest was like a very warm bath. Staff very friendly and we received a
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Date of stay: August 2015
Response from coveresort, General Manager at The Cove Rotana Resort
Responded 5 Aug 2015
Dear Valued Guest, Thank you for your review of your recent stay with us at the Cove Rotana Resort. We appreciate you taking the time to provide us with such detailed feedback about your stay. We sincerely apologize that several things throughout your stay did not meet your expectations. Your review will be shared with my team in order to understand the shortfalls in service and in order for us to continuously improve. We sincerely hope that this will not deter you from coming back again to the Cove Rotana Resort and giving us another chance to recuperate from our shortcomings. Yours Sincerely, General Manager The Cove Rotana Resort
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