Window View - Picture of DoubleTree by Hilton Resort & Spa Marjan Island, Ras Al Khaimah
Photo: Window View
From Review : Not Really Five Star of DoubleTree by Hilton Resort & Spa Marjan Island
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+17
This resort is well laid out, clean, modern and well presented. The location is about one hour north of DXB and on a man-made peninsula, giving the resort’s beach a gentle slope into the Persian Gulf. This resort has the outward appearance of a five-star resort but it has areas…
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Date of stay: January 2019
Response from NaderH69, General Manager at DoubleTree by Hilton Resort & Spa Marjan Island
Responded 13 Jan 2019
Dear Greyvanman, Thank you for taking the time to share your experience on Trip Advisor website! It was an absolute delight to have welcomed you to our resort DoubleTree by Hilton Resort & Spa Marjan Island. We have reviewed your recent stay at our hotel and we appreciate your feedback. Your wonderful comments make our efforts so much more worthwhile knowing they are appreciated I am sorry to hear that at some point shortcomings encountered during your recent stay regarding check in time and concierge service. We highly value your input as it will assist us in improving our service levels. We hope to redeem your faith in us. We look forward to welcoming you back in the near future and provide you with a great experience that you well deserve. Warm Regards, Nader Halim General Manager
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