Dear Despardo, Warmest Greetings from Lotus Hoi An Boutique Hotel & Spa! It is our great pleasure to have you as guests at our hotel this March and we would like to take this opportunity to express our thankfulness and appreciation to your fabulous detailed feedback. Indeed we felt much encouraged by your review. On behalf of the Lotus Hoi An staff, please know that it was a delight to have contributed to the enjoyment of your stay and your satisfaction is exactly what we are searching for. It would be a genuine pleasure for us to welcome you again on your next visit to Hoi An and please do not hesitate to contact us at sales@hoianlotushotel.com if you need any assistance to make your next stay an unique experience. With much appreciation, Bui Nguyen Ly/ Mrs