Welcome To Room #225 read the review - Picture of Buffalo Marriott Niagara, Amherst
Photo: Welcome To Room #225 read the review
From Review : Welcome To Room #225... of Buffalo Marriott Niagara
+4
...the room from hell. One door slams and another opens, then slams. I thought there were children running in the halls, I was wrong. It was the HOUSEKEEPING STAFF, going from the room they were cleaning, to the stock room. back and forth. After calling the front desk, it…
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Date of stay: April 2018
Response from Nicholas B, General Manager at Buffalo Marriott Niagara
Responded 14 Apr 2018
Hello Travelin Todd, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Amherst.
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