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Entrance - Picture of InterContinental Mzaar Mountain Resort & Spa, Kfardebian

Photo: Entrance

From Review : Huge Disappointment of InterContinental Mzaar Mountain Resort & Spa
Huge Disappointment
Huge Disappointment
The spa ambiance and cleanliness are terrible
Skiing with the champ
Bad experience !!!
Huge Disappointment
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Rami Nazhim wrote a review Dec 2016
Moscow, Russia75 contributions34 helpful votes
+9
In short: expected a lot more for what I got, it does not stand up to a level of an Intercontinental hotel. The hotel is nicely located in an area with various ski resorts. The hotel has its own access to slopes and elevators. Check in was fast and the staff was at the front
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Date of stay: December 2016
Response from Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa
Responded 26 Dec 2016
Dear Rnajm, Thank you for your candid review. As an IHG® Ambassador Spire Elite Rewards Club Member, we truly value your feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Joost Komen General Manager
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