Shower - Picture of Kinta Riverfront Hotel & Suites, Ipoh
Photo: Shower
From Review : Poor service,, dirty & tired looking rooms of Kinta Riverfront Hotel & Suites
Check In— / — / —
Check Out— / — / —
Guests
eDreams
Travelocity
Booking.com
View all 13 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
I checked in the hotel this afternoon & is booked for 3 nights stay . We are part of a big group attending a Convention with dinner tomorrow night. I must say I am very disappointed . Firstly, the room that we checked in looks tired & dirty . There are stains on the tiles &…
Read more
Date of stay: December 2019
Response from Azhar R, General Manager at Kinta Riverfront Hotel & Suites
Responded 10 Dec 2019
Dear Jackmax249055, Thank you for taking time to share your staying experience with us on Tripadvisor. Firstly, I am truly sorry to hear of the shortfall you encountered with room condition and the customer service at our coffee house. I wish to assure you that this is not the level of Kinta Riverfront Hotel service excellence we strive to achieve. Please accept my sincerest apologies. However, please be assure that we have addressed your complaints with the entire team and necessary action have been taken for further improvement. Once again, thank you so much for your valuable feedback which help us to improve our services. We sincerely hope that we would have the opportunity in welcoming you back again. Yours sincerely, Azhar Ramli General Manager
Read more
Been to Kinta Riverfront Hotel & Suites? Share your experience!