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Food - Picture of Banyan Tree Vabbinfaru

Photo: Food

From Review : Expected to be better of Banyan Tree Vabbinfaru
Expected to be better
Expected to be better
A day visit to this beautiful resort
A day trip to this beautiful resort
Sharks Banyan Tree Vabbinfaru 2005
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Hisham wrote a review Jan 2019
Mahe Island, Seychelles1,309 contribution1,009 helpful vote
I would like first to talk about the negative parts of what we have seen in this resort , if you are looking for a place with strong Wifi or you want a place that you would not see lizards or want a peaceful sleep on the year end night or you do not want to be surprised to have
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Date of stay: January 2019
Response from AhmedZahir_EAMBTMVMV, Manager at Banyan Tree Vabbinfaru
Responded 6 Jan 2019
Dear HishamA475, Thank you for taking the time to post your feedback on your recent stay with us. I really appreciate you taking time to write this post as constructive feedback from our guests such as yours will truly assist us in our efforts to improve the existing level of standards while continuing to provide a high level of services to our customers. We are saddened with the knowledge that you have been disappointed with your stay with us. Please be assured that your comments on all areas including weak WiFi, lizards, noise from New Year Eve countdown party, and lack of communication for your dinner reservation at our sister resort have been noted for corrective action and further training points. We are glad that you also enjoyed the good privacy in the villa, amenities for praying, sumptuous cuisine with a great selection, shared facilities with our sister resort; Angsana Ihuru, and our service from our friendly and courteous staff. Thank you very much for your word of praise for Khaled from Front Office. He will be more than happy to be recognized for his outstanding work. Thank you once again for choosing to stay with us and we hope to have the opportunity of welcoming you back. Kind Regards, Ahmed Zahir Executive Assistant Manager
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