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Landscape - Picture of Salalah Rotana Resort

Photo: Landscape

From Review : Best vacation experience ever! of Salalah Rotana Resort
Best vacation experience ever!
Grounds
OMANotevole!!!
Wunderschönes Hotel zum entspannen
Piscina, vista dalla camera
We asked for a quiet room and we got it!!
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Twerpic wrote a review Jan 2016
Gdynia, Poland133 contributions77 helpful votes
+3
We were initially slightly disconcerted at the sheer size of the place - spread out across low-level clusters of buildings on a huge custom developed site on the beach with canals snaking around the buildings. They give arriving guests the introductory tour and deliver
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Date of stay: January 2016
Response from SalalahRotanaResort, General Manager at Salalah Rotana Resort
Responded 13 Feb 2016
Dear Valued Guest, Thank you for taking the time to review our hotel and captioned it as “Best Vacation Experience Ever”. We are delighted to know that you and your partner had truly enjoyed your stay with us and had wonderful memories of Salalah Rotana Resort. Indeed, it is a great feeling that the level of our services and facilities exceeded your expectations. We are happy that you liked the nice and quiet mountain-view room you had occupied, the fully-equipped gym and your satisfaction with your dining experience as all outlets serve excellent high quality food and drinks, especially the Silk Road Restaurant. Further, it is worth mentioning your lovely moments in the pristine beach where you have seen on the last day of your stay the school of dolphins coming along the shore of the beach. Concerning your comment about some guests who have the habit of reserving the sunbeds, putting their towels on the sunbeds and then leave the beach area, you may kindly note that we have started removing towels from the sunbed if not occupied and the team politely explain that use of sunbeds is on first-come first served basis. All other constructive comments you have mentioned were shared to the concerned department for necessary action. On a special note, it is heart-warming to read your compliments to the staff for being polite, friendly, helpful and efficient all throughout your stay. Your appreciation has been gladly conveyed to my team, as such flattering remarks continuously inspire us to do our best in everything that we do. Again, with our sincerest thanks, we all look forward to welcoming you and partner back, hopefully soon and to be at your service again. Sincerely, Hossam Kamal General Manager
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