Dear Mr. Simon D, Thank you so much for taking the time to write on TripAdvisor your informative review about your holiday spent at Salalah Rotana Resort. While carefully reading your feedback, we are glad to know that your overall stay with us was great which contained memorable insights and that you have made use of many of our resort’s facilities and services. We are really grateful to you on the way you have written the sequence of your report and for giving us thorough account of your observation in the resort and categorized them in five areas such as 1) location, 2) service, 3) food 4) Buildings, pools, fitness, tennis and 5) rooms, which summarized that Salalah Rotana Resort is a lovely place and Oman is one of the safest countries in the world. It is inspiring to hear also your acknowledgement to my colleagues, especially Mildred and Theo (guy from Africa) for their excellent service. Further, all your other constructive comments were carefully noted into consideration and appropriate action. We look forward to welcoming you and your partner back and hope we can serve you exceedingly on your next visit. Sincerely, Hossam Kamal General Manager