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Interior - Picture of DoubleTree by Hilton Hotel Kuala Lumpur

Photo: Interior

From Review : Holidays of DoubleTree by Hilton Hotel Kuala Lumpur
Holidays
Increible!
Great location!
Outside view of hotel
In-room corridor
Overall great. Service is excellent.
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Sharon S wrote a review Jan 2016
Singapore44 contributions9 helpful votes
+8
Super cozy and comfortable stay! Spacious room. Breakfast Buffet is good with alot of choice. Swimming pool is not very well, little dirty, not clear enough... at the hotel basement got supermarket and food court, at the basement, u can find cheaper local food, Korean cuisine
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Date of stay: December 2015
Response from DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Hotel Kuala Lumpur
Responded 3 Jan 2016
Dear Sharon S, Thank you for staying with us, and I appreciate the feedback on the hotel. I am very delighted that you had an enjoyable holidays for your recent stay and I trust you also found our property facilities with various choice of restaurants & retails shop at your convenient. I do wish to offer my apologies for the shortfalls and please rest assured your concerns for the pool condition has been addressed to the team for improvements. We are very committed to guest satisfaction, and the direct guest feedback is an important tool for our evaluation of our success, as well as an excellent focus for the team to improve in key areas for all guests. I hope to be able to welcome you back to DoubleTree by Hilton soon! Regards Jean-Sebastien Kling, General Manager.
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