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The staff was polite,friendly and professional. The roomwas clean and quite. Well equipped. Rich buffet breakfast. Walking distance from the famous towers. Also walking distance from one of hopping on, hopping off stops
Date of stay: December 2016
Response from SLKL-GM, General Manager at Shangri-La Hotel, Kuala Lumpur
Responded 8 Jan 2017
Dear Guest, Thank you for staying with us . We are glad that you found our staff to be polite, friendly and professional. We look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Best regards, Manfred Weber, Area General Manager.
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