Evening pre-dinner cocktail at Garbo (due to renovation at the Level Lounge) - Picture of Melia Kuala Lumpur
Photo: Evening pre-dinner cocktail at Garbo (due to renovation at the Level Lounge)
From Review : Excellent Stay of Melia Kuala Lumpur
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This was my second time here at Melia Kuala Lumpur - which I found myself being a fan of. Upon check in, was informed that the Level Lounge was currently undergoing renovation - but the benefits still available for The Level guests (read more below). (NOTE: The renovation…
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Date of stay: April 2018
Response from Meliakualalumpur_11, Guest Relations Manager at Melia Kuala Lumpur
Responded 4 Apr 2018
Dear kakacrackr, Thank you very much for your prompt response and for taking your valuable time for sharing with us your feedback for our improvement.Thank you for taking your valuable time for sharing your stay experience for trusting us and for coming back to Meliá Kuala Lumpur. Your patronage is our main priority and we definitely strive to ensure that our facilities and services are superior in the vicinity and it is great to know that you have enjoyed the Meliá Experience seeing that your overall stay experiences are well met to your expectations. However, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement all the feedback so that our valued guests can enjoy only the highest level of hospitality. With this said, we would like to take this opportunity to express our gratitude for your choosing Meliá Kuala Lumpur as you are our reason for being! We look forward to the opportunity to welcome you back in the near future. Best Regards, Azlina Kassim Guest Experience Manager
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