Shower - Picture of Charmillion Club Aqua Park, Nabq Bay
Photo: Shower
From Review : "What Happens in the washroom, Stays in the washroom" of Charmillion Club Aqua Park
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+9
During the check-in, the reception was more of a battlefield than a hotel. The washroom was smelly (the fan was not working), the toilet seat was almost black from dirtiness, the shower curtain was rusty, and the wall was full of handprints. During my short stay, I've never…
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Date of stay: August 2019
Response from Datsenko, Guest Relation at Charmillion Club Aqua Park
Responded 7 Aug 2019
Dear Mr. Adly, Thank you very much for dedicating your valuable time to review your experience at the Charmillion Club Aqua Park. I really appreciate your detailed feedback about areas that will require our immediate attention. We went through each and every item you mentioned and we will certainly look at ways how to improve our services and create a more memorable experience. Please accept my apologies for not meeting your expectations on this occasion. I regret not being able to meet during your stay but when planning a return to Charmillion Club Aqua Park, please do contact us directly so that I may make the appropriate arrangements for your visit and personally look after your stay to ensure it is as memorable as you deserve. Warm Regards!
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