Dear MrJ, Thank you so much for taking the time to visit us recently and for writing such a positive review of your experience. We are all delighted to read that you enjoyed stunning design of the resort, the beautiful beach, the incredible cuisine at II Mare, gorgeous appointed room, and our warm indigenous welcome experience. Thank you so much for your kind comments. I am sorry that other aspects did not quite meet your expectations and that the check out was too slow. I apologise for letting you down and appreciate your feedback. It was a pleasure having you with us at Anantara Tangalle, and we all hope that it's not too long before we have the opportunity to welcome you back to Paradise. Warm regards, Ross Sanders General Manager rsanders@anantara.com