Dear Mr. Harish, We wish to thank you for taking the time to provide us with your valuable feedback and kind words of recognition. Your comments motivate us to foster more such ‘Moment of Trust’. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality" .We have planned the hotel renovations which will definitely address your concern . Assuring you of our best of the services at all times. Responsibly yours, Virender Thapa General Manager Welcomhotel Chennai 10, Cathedral Road, Chennai - 600086, Tamil Nadu, India