Pool - Picture of The Park Kolkata, Kolkata (Calcutta)
Photo: Pool
From Review : Good but still have improvement scope. And very expensive in terms of rooms categories. of The Park Kolkata
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Guests
US$84
US$77
US$72
PricelineUS$82
Booking.comUS$84
Agoda.comUS$72
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
+1
1. No option found to choose room (no one said we have to choose high category room to avail new wing room) in new wings and they reserve the room for us in old wings room even though we clearly mentioned our preference . Deluxe room is too small and not worthy in terms of…
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Date of stay: May 2016
Response from PramodeB, General Manager at The Park Kolkata
Responded 3 Jun 2016
Dear Guest, Thank you for taking the time out to review us on tripadvisor. Please accept my sincere apologies for the shortfall in service you received during your stay with us. As a hotel we strive to provide the best possible service to our guests and we failed you in this regard. My Staff and I have reviewed your feedback and have taken appropriate action to resolve the issues in the room you occupied. We are also re-evaluating our inspection process to ensure these issues do not arise in the future. Your suggestion regarding the breakfast has been noted. We do hope you give us another chance to serve you to your expectations. We look forward to welcoming you back soon. Warm Regards
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