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Balcony - Picture of Kyriad Prestige Hotel, Calangute

Photo: Balcony

From Review : Not Impressed of Kyriad Prestige Hotel
Not Impressed
Average Hotel, Great Service.
Average hotel with good service.
Average hotel with good service.
Avoid
Average hotel with good service.
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Garv25 wrote a review Jan 2016
Mumbai, Maharashtra, India44 contributions8 helpful votes
+4
Stayed in the hotel during 2nd week of December. I selected the hotel based on the review comments on trip advisor though my personal experience wasn't enchanting. Upon arrival I was told room isn't ready yet & is being cleaned so I went to the restaurant to have some quick
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Date of stay: December 2015
Response from ShyamSharma, General Manager at Kyriad Prestige Hotel
Responded 29 Jan 2017
Dear Guest, Namaste !!! I appreciate the feedback you have shared about your experience with us. Such feedback helps us to learn better and improvise on our areas of improvement. I am absolutely disheartened to learn that you were disappointed with your stay. Please accept my sincere apologies for the inconvenience and mishaps. Thank you once again for highlighting the shortcomings, rest assured our team has been briefed and we are in the process of adopting serious measures to ensure that no guest is inconvenienced. My team and I take this opportunity to assure you of our best attention and service at all times. We hope you give us a chance to serve you better. Best regards, Shyam Sharma
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