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Pictures of The Eton Hotel Shanghai - Shanghai Photos

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From Review : Well, I thought it will be superb, but... of The Eton Hotel Shanghai
Well, I thought it will be superb, but...
Suite planta 27
Well, I thought it will be superb, but...
Not so clean and staffs not so friendly
got upgraded to a suite!
Great start, poor finish.
Adrian0902 wrote a review Apr 2018
Zaragoza, Spain468 contributions129 helpful votes
3.0 of 5 bubbles
Hotel is luxury, and staff is appropriate but I really thought it will be incredibly good, and only so so. Room is already getting a bit old. For example, TVs are quite old and they even cannot connect a USB. LAN was not working, and WiFi was really poor. I also didn't liked the
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Date of stay: April 2018
Response from Jessica Z, Public Relations Manager at The Eton Hotel Shanghai
Responded 18 Apr 2018
Dear Adrian0902, Thank you for staying at the Eton Hotel Shanghai. Thank you for share your valued comments with us last stay. Please accept my sincere apologies for the issues you mentioned, your suggestions are so important to us for further improvement, and this comment will surely be shared with related department to concern. I do hope that we could have the opportunity at your service again so that we could provide you with our promised service and I am confident that you would find the progress. And thank you again for sharing your comments with us. We look forward to welcome you again on your next stay. Best wishes, Jessica Zhao Assistant Marketing & Communications Manager
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