Window View - Picture of Hyatt on the Bund Shanghai, Shanghai
Photo: Window View
From Review : Great service of Hyatt on the Bund Shanghai
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We visited this place recently for a night as a family for a stayacation. The place is in a good location. The staff on the ground floor at check-in is very well trained. They immediately guided me to the lift to go to the executive lounge the moment they know the gold passport…
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Date of stay: November 2016
Response from HyattontheBund, Management at Hyatt on the Bund Shanghai
Responded 20 Nov 2016
Dear Guest， Thank you for staying with us during your recent visit in Shanghai. We are delighted to learn that you were happy and satisfied with the service and support provided by our staff and in particular from Max, It will be my pleasure to convey to him your kind words of praise and please rest assured that appropriate recognition will be given to him. We always strive to provide the best service that we can and we are indeed proud and honored to have such a caring and service orientated person as Max as part of the team. I also wish to thank you for your time and effort in writing to us and for letting us know. Once more, thank you for your kind words and hope to see you soon back at the Hyatt on the Bund. Best Regards, Management, Hyatt on the Bund
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