Dear Guest, Thank you for taking the time to post a review following your stay with us at Niraamaya Retreats Surya Samudra Kovalam. It is by way of reviews like yours, more guests get to know about the special experiences at Niraamaya. We appreciate you recommending us so highly and thank you immensely for spreading the good word. It is our constant endeavor to embrace and personalize the guest experience at Niraamaya. The entire team extends their gratitude for your comments which will inspire our hosts to continue creating memorable moments for our guests. I apologize for any inconvenience caused to you with regards to Spa Experience and I can reassure you that necessary rectification measures will be taken from our Side to focus on Guest Delightful Experience. Additionally we shall work on reducing Plastic Bottles from the Retreat and Create a more Eco Friendly Environment at the Retreat for our Guests Thank you for having a great time with us at Niraamaya Retreats Surya Samudra Kovalam and we look forward to welcoming you back and You can also try our other Niraamaya Retreats in Thekkady, Goa, Jaipur, Kumarakom and Kohima Warm regards, Devansh Jain