Dear FGB, Thank you so much for taking the time to share your feedback following your recent stay with us. Your feedback is important for us to improve ourselves. I wish you told us your sheet was not change whilst you stayed here , normally sheets are changed every 3 days by maids. I would like tell you about wifi that there is a speed problem at this area. However we think to make investment for wifi for next year. I would like to apologise once again for the disappointments you encountered during your stay and I hope that we have the opportunity to welcome you back to restore your faith in us. Please do not hesitate to contact me if you require further information. Best Regards, Özgür Sadık TÜRK General Manager firstname.lastname@example.org '' Happy Holiday''