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Landscape - Picture of The Phoenician, a Luxury Collection Resort, Scottsdale

Photo: Landscape

From Review : Got Bad Food In The Restaurant of The Phoenician, a Luxury Collection Resort, Scottsdale
Got Bad Food In The Restaurant
the adult only pool
First class destination!
Grand Deluxe room 4196
Started Great then Ended Badly
Excellent Family Resort
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LuxuryCollection
US$928
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Expedia.com
US$928
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US$922
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Hotels.comUS$928
TravelocityUS$928
PricelineUS$917
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Elina W wrote a review Nov 2015
70 contributions37 helpful votes
We stayed there this weekend and really enjoyed our room and the pool, however, we had breakfast there and we got food poising. We ordered different items but both got sick within hours after eating there. We told the server the next day and he said that he'd tell the manager.
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Date of stay: November 2015
Response from PhoenicianManager, Public Relations Manager at The Phoenician, a Luxury Collection Resort, Scottsdale
Responded 2 Nov 2015
Thank you for taking the time to post your review on Trip Advisor. While we are pleased to hear that you enjoyed several aspects of your recent stay, we are deeply dismayed to learn of your experience at Il Terrazzo. If you would like to discuss this matter further, please call the resort at 480.941.8200 and ask to speak with the Il Terrazzo Manager. We can assure you that your experience is not representative of our AAA Five Diamond standards, nor does it reflect our commitment to excellence. We do hope you decide to return in the future so that we may provide you with the exceptional, luxury resort experience for which we are known.
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