Landscape - Picture of Paradisus Punta Cana Resort, Dominican Republic
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From Review : Wow... had and AWESOME vacation.... of Paradisus Punta Cana Resort
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Disappointing
July 2022
+6
Stayed in Royal Service Area Room 1011 for a week at the end of January. Overall, our stay was great! When we arrived, we were taken straight to the Royal Service Lounge. We had a little of a bumpy beginning. We had wanted room with King Bed. When we got there we were…
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Date of stay: January 2019
Response from ParadisusTeam, Hotel Management at Paradisus Punta Cana Resort
Responded 16 Feb 2019
Dear Guest, I would like to extend my most sincere and heartfelt gratitude for your kind words and amazing feedback. We are delighted to hear of the wonderful vacation time you had at Paradisus Punta Cana. We apologize for the initial inconveniences with your room. I am glad, however, to know our team was able to accommodate a change of rooms for you in a quick and efficient way. Thanks a lot for your appreciation of our facilities, services, beach, pool and the warm and friendly attitude of our team. For that matter, we will gladly share your compliments with Amy, Franny, Omar, Juan Carlos, Jahaira, Juan Luis and Miguel. They will be thrilled to hear how much you appreciated their efforts and kind attitude. Thanks a lot for your suggestions regarding some of our restaurants and gastronomy. Rest assured, we will pass on your valuable opinions to our Food and Beverage department. Whenever you feel the need to relax and be pampered in a beautiful Caribbean atmosphere, just come visit us again. We will be awaiting your return. Warm Regards, Hotel Management
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