Nice resort, great entertainment, average service, average food. - Picture of Royalton Splash Punta Cana, An Autograph Collection Resort & Casino, Dominican Republic
Photo: Nice resort, great entertainment, average service, average food.
From Review : Beautiful grounds, great entertainment but disappointed with the rooms and food. of Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
+3
I came with my husband and 9 year old son for two weeks. We upgraded to diamond club and so were placed in the diamond club block (9). The rooms are ok but nothing special. The decor is very outdated! The balcony doors are locked with a pin as the locks are broken, but the rooms…
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Date of stay: April 2018
Response from comunity1puj, Manager at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 13 Apr 2018
Dear guest, Thank you very much for taking a moment of your important time to provide us your review of your recent stay in our property. We encourage all our guests to try our Diamond Club which I s a premium level of service features the comfort of anticipatory service, exclusive à la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Highly trained butlers help fulfill your every request, including dinner reservations and the organizing of special occasions; we feel glad learning you could enjoy our premium services. In our restaurants we offer the best International Gourmet Cuisine for our valuable guests to embark in a journey of delicious experiences; it makes us so glad you could fully enjoy our variety of food and highlighted it as great. The beach and pool we have in our property are full of brightness and well maintained for our guest to enjoy from a refreshing swim to an awesome sunbath, thank you so much for highlighting them. We invite you to Escape to Punta Cana, one of the most beautiful destinations in the Caribbean, situated on the tropical island of the Dominican Republic. Memories Splash Punta Cana Resort and Spa is an all-inclusive hotel that offers the perfect vacation haven for all, from families to couples, sports enthusiasts to business executives, honeymooners and more. In general, we would like to apologize for the inconveniences you had during your stay in our property, we are going to make sure and share your observations with our whole management in order to make improvements if applies. We would love to have the chance of welcoming you back in the near future for us to try our best and create the best experience for you. Best regards, Stefano Sturni Resorts Manager Royalton Punta Cana Resort & Memories Splash Resort.
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