Dear Sa35-68, On behalf of all the staff here at Majestic Mirage, I would like to thank you for having chosen us for your stay in Punta Cana. I am delighted to see that you had a great time with your friends and that you had a good experience at our restaurants throughout the resort. Thank you so much for the sharing your thoughts with us in regards to our housekeeping process, we will share it with our Housekeeping Manager in order review and improvement. We would love the opportunity to welcome you back. Please let us know when you're booking your next visit so we can be ready to give you a warm, Majestic welcome. With warm regards, Melina Vásquez Customer Care Majestic Resort