Bathroom - Picture of Hotel Irvine, Irvine
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From Review : Would have given 5 out of 5 but... of Hotel Irvine
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My husband and I stayed here for our 10 year anniversary. It's the same place we stayed the night of our wedding (when they were Hyatt), and it's not too far from home. This was important because we have a little 5 month baby at home that we have never left overnight until…
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Date of stay: August 2015
Response from Norman D, General Manager at Hotel Irvine
Responded 9 Sep 2015
Let me start by sending you heartfelt congratulations on your 10 year wedding anniversary! What a wonderful milestone, and we’re thrilled you decided to celebrate by staying with us. I appreciate you letting us know about the wedding party, and I’m truly sorry that it impacted your stay. I agree, we should have taken care to place as many of our wedding guests on the same floor, and I will be sure to speak with our front office team so they always keep this top of mind when assigning rooms for our guests. We hope you’ll return again, whether you’re celebrating a special occasion or not! If there is ever anything I can do for you in the future, please don’t hesitate to let me know. Norman Dillard Director of Hotel Operations
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