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Penny ! - Picture of The Cheesecake Factory, Pasadena

Photo: Penny !

From Review : Looking for Penny of The Cheesecake Factory
WoHop132 wrote a review Apr 2018
San Diego, California795 contributions108 helpful votes
3.0 of 5 bubbles
Really nothing to rave about. I had a $50 gift card to use. Just doing that Big Bang thing in Pasadena. Had a burger & soft drink. All the servers were very busy on this night. Where's the ketchup? Never did get it. Still have $12 left on the card. I'll use it for a dessert
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Date of visit: April 2018
Response from TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory
Responded 13 Apr 2018
Thank you for bringing this to our attention, Wohop132. We are terribly sorry for the service that you received during your visit! Our staff should have been much more attentive and please know that we will address this with them. Thanks again and we hope you can give us another chance!
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