Balcony - Picture of Ocean Gate Inn, Santa Cruz
Photo: Balcony
From Review : D-U-M-P! of Ocean Gate Inn
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We had been driving all night and needed a place to stay. The hotel advertised views of the boardwalk or mountains. All we got was a view of the loud apartment complex next door. The hotel itself was a dump. Terrible customer service, a dated scary looking elevator and uncleaned…
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Date of stay: April 2018
Response from GuestXperienceTeam, Guest Relations Manager at Ocean Gate Inn
Responded 21 Apr 2018
It does not sound as if our property was well-matched for your needs and expectations at all, and we are sorry that we were unable to give you a better stay. Thank you for choosing our hotel on this occasion. Best wishes, Hotel Management
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