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Balcony - Picture of The Diplomat Beach Resort Hollywood, Curio Collection by Hilton, Hollywood

Photo: Balcony

From Review : Ocean view completely blocked by construction and terrible customer service of The Diplomat Beach Resort Hollywood, Curio Collection by Hilton
Ocean view completely blocked by construction and terrible customer service
Disappointed at the Diplomat - room 471
Worst hotel I've ever stayed in.Workers could see right into bedroom.Had to keep curtains closed
The Diplomat Beach Resort, Curio Collection by Hilton
Expensive Spring Break Family Vacation Diamond Member
Dirty Diapers Galore! Sitting around for HOURS
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Andrea B wrote a review Apr 2017
8 contributions6 helpful votes
+2
My husband and I just arrived for a one night getaway and waited 20 minutes to check in after waiting for 10 minutes at the valet to park our car. When we finally got to our room, we found a huge suspended scaffolding blocking our ocean view with our balcony blocked off with
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Date of stay: April 2017
Response from Amanda V, Front Office Manager at The Diplomat Beach Resort Hollywood, Curio Collection by Hilton
Responded 30 Apr 2017
Dear Andrea B, First and foremost, thank you for taking the time to share your experience at the Diplomat Beach Resort. I regret that during your stay it wasn't the most iconic experience that we strive to provide our guests. While it was difficult to reach someone during your stay, I do hope that you will contact me, so that I might have the opportunity to take responsibility for and repair your opinion of us! Sincerely, Amanda V. Amanda.Ventura@diplomatresort.com
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