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Great hotel, but under new management not sure which direction it is heading. Food was good. Restaurant service was ok. Maintenance needed. Looks a little worn. Only came for breakfast. Didn't refill coffee or water.
Date of stay: December 2016
Response from Jennifer E, Front Office Manager at Delano South Beach Hotel
Responded 7 Dec 2016
Dear gruvnfunk, Thank you for your review. I apologize for your experience at Bianca, our restaurant. We strive to provide 'perfect' experiences, and not just 'ok' ones. Best, Jennifer E.
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