We had dried urine ALL over our toilet, a pubic hair that fell out of a folded dish towel, dried throw up or spilled food on pull-out sofa bed, dried pizza sauce on the chair, and food crumbs around kitchen sink. We left without taking a shower for fear what was on the tub floor and kept our shoes on...
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I received a copy of your review, and wanted to take a moment to personally respond. The situations you described are simply not acceptable, and I sincerely apologize for your experience. In response to your feedback, I am holding detailed retraining programs with my staff. I am grateful for the feedback you provided so we are able to continually improve...
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