Interior - Picture of Holiday Inn Indianapolis Carmel, an IHG Hotel
Photo: Interior
From Review : Nothing special of Holiday Inn Indianapolis Carmel, an IHG Hotel
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+2
I stayed here for an overnight visit on a 3 day road trip. The room was average, the walls were very thin as the next door guest was listening to the TV and conversing. The room was nice. The dinner in the restaurant was overpriced and my fish was raw. I sent it back and I think…
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Date of stay: May 2016
Response from IHGService, Guest Relations Manager at Holiday Inn Indianapolis Carmel, an IHG Hotel
Responded 19 Jun 2016
Dear Leesa95, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our breakfast selection. On the other hand, we would like to apologize for the less than satisfactory dining experience you had and for falling below your standards regarding our room walls. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to the appropriate departments for evaluation. We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService
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