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Superior room - Picture of Jetwing Yala, Palatupana

Photo: Superior room

From Review : Complements nature and its surroundings of Jetwing Yala
Superior room
Touring holiday
Sunrise
Wild boars on the hotel grounds
Heaven in the middle of nowhere
Eco-friendly 5 Star Hotel

Other Recent Reviews

Poor customer service
September 2024
TravellingTwos wrote a review May 2018
London, United Kingdom1,037 contribution91 helpful votes
+5
5.0 of 5 bubbles
Getting to the hotel from the main road is an adventure in itself. We manages to see lots of wild boars, lizards and also lots of different species of birds. Upon arrival, you are greeted with cold towels and fresh fruit juices to choose from. The check-in process is quick and
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Date of stay: April 2018
Response from Jetwing H, General Manager at Jetwing Yala
Responded 16 May 2018
Dear Guest, Warmest greetings. Thank you very much for choosing to stay at Jetwing Yala and for the time taken to share such a detailed review with other travellers on TripAdvisor. We are thrilled to know that you had some great wildlife sighting and were impressed with the facilities, services and dining experience. Jetwing is known for its culinary experiences as our talented associates are committed to fulfilling all our guests’ appetite as per their wish. We are terribly sorry to hear that room maintenance was below our very high standards. I have personally shared your comments with the respective departments for immediate evaluation and rectification. We sincerely look forward to welcoming you back again in the near future for an even better experience. Ayubowan (may you live long) Gamunu Srilal General Manager
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