Outside view - Picture of Holiday Inn Express & Suites Somerset Central, an IHG hotel
Photo: Outside view
From Review : Kind service and good sleep! of Holiday Inn Express & Suites Somerset Central, an IHG hotel
A couple of weeks ago i was on a business trip and most if the time i choose Holiday Inn despite of other options. This hotel is pretty new i even saw them setting new appliances. Front desk guy was kind and everything went fast and easy. The only reason i have for not giving…
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Date of stay: March 2018
Response from MatthewRiddick, Hotel Marketing at Holiday Inn Express & Suites Somerset Central, an IHG hotel
Responded 7 May 2018
Thank you Jorge P for taking the time to review our hotel! We strive daily to provide our guests with the True Hospitality they know and deserve, and we're glad that for the most part we met your expectations. I'm very sorry to hear that the quality of your breakfast food left something to be desired, but we take all feedback very seriously and use it to coach our team and to prevent the same time of experience in the future. You noticed our new appliances and I'm happy to let you know that we are actually in the process of some very exciting renovations! We would love to welcome you back soon to experience these new changes and provide an even better experience!
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