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Window View - Picture of Holiday Inn Ocean City, an IHG Hotel

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From Review : Not as Nice as Expected... of Holiday Inn Ocean City, an IHG Hotel
Not as Nice as Expected...
Needs updating
Bugs and Mold for $300 a night
Holiday Inn Ocean City
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Brian R wrote a review Jun 2015
Canton, Ohio177 contributions86 helpful votes
A lot of people were giving this property 4-5 stars but it is not of that caliber. It's decent property but doesn't compare to even other Holiday Inns in larger cities. On a positive note, this property is nicely located right on the beach and right across the street from a
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Date of stay: June 2015
Response from IHGCare, Guest Relations Manager at Holiday Inn Ocean City, an IHG Hotel
Responded 10 Jul 2015
Dear Brian R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the pool. However, we’re sorry we fell below your expectation regarding the pillow selection, cleanliness and the slow elevator. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando A. Case Manager IHGCare
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