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Landscape - Picture of The Black Swan Inn Lee - Lenox, Ascend Hotel Collection

Photo: Landscape

From Review : Very Special Place...37th Anniversary 041117 of The Black Swan Inn Lee - Lenox, Ascend Hotel Collection
Very Special Place...37th Anniversary 041117
Hidden Gem in the Berkshires
calm lake
Nice setting on a lake
Nice hotel
picture in the lobby
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vdobill wrote a review Apr 2017
Rotterdam, New York8 contributions1 helpful vote
+2
Everyone was so friendly, helpful, cordial & kind from top manager to Guest Services Manager to housecleaning to maintenance & even other guests! It was like the drinking water had something special that brought out the amazing goodness. Guest Services Manager Teisha O'Bryan
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Date of stay: April 2017
Response from Carrie K, Supervisor of Operations at The Black Swan Inn Lee - Lenox, Ascend Hotel Collection
Responded 15 Apr 2017
Bill and Arlene- Thank you so much for your beautifully written review! We are beyond pleased to hear that you had such an amazing stay, and that you were treated so nicely. The entire staff work really hard at making sure each guest feels "at home", and I am so elated to hear that this is how you felt while here. We are very thankful that we were able to be part of your anniversary memory. We look forward to seeing you again! Happy Anniversary, again! Kind Regards, Carrie K
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