Dear guest, Thank you for taking the time to share your review of our property. We appreciate all reviews, whether positive of negative as it helps us isolate areas for improvement. We are diligently working to improve our facility both inside and out. I apologize that the condition of your room did not meet your expectations and have forwarded your comments to our maintenance engineers to ensure that the issues you brought to us will be addresses expediently. We've recently revamped our housekeeping department and I invite you to come by and take a tour to see what we've done! Thank you again for sharing your comments with us!